Invalid Claims
Effervape’s product warranty covers only those claims arising from damage sustained despite normal and safe use, and does not cover:- Any malfunction or damage not resulting from workmanship.
- Damage resulting from general neglect, or unsafe use or misuse, whether cognizant or accidental.
- Damage resulting from natural causes including but not limited to lightning, flood, or other natural disasters.
- Theft or loss of the products.
- Damage caused by operating the device outside the permitted or intended use, or damage caused due to the negligence of instructions issued by Effervape.
- Claims for non-defective products.
Procedure for Filing Warranty Claim
- Valid claims can be filed by emailing the Effervape customer care team at sales@effervape.com, or by sending in a complaint at sales@effervape.com
- All warranty claims must be supported with proof of purchase, failing which the entire claim will be voided.
- Effervape reserves the right to request additional details about the relevant device or product, including photos and videos.
- Effervape reserves the right to initiate device repair procedures to restore function before approving a product exchange or refund.
- Effervape will replace a product at no charge if a valid claim under this limited warranty is received within the warranty period.
Effervape Refund Policy
Effervape designs next-generation cigarette alternatives and smoking experiences keeping its customers in mind. No-hassle 30-day refund is available to items which were bought from online website www.effervape.com and were eligible for the following Terms.
Terms
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Effervape accepts all refund claims based on product quality issues.
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The Effervape refund policy is applicable only on purchases made directly on the main Effervape website.
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The refund policy is active and valid only within the first 30 days from the date the order is dispatched.
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Refunds for devices purchased through an authorized Effervape retailer must be obtained from the authorized retailer and will be subject to the retailer’s own refund policy.
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Valid claims can be filed by emailing the Effervape customer care team at sales@effervape.com
*Please visit www.effervape.com for the list of authorized Effervape retailers, updated regularly.
**This Limited Warranty is NOT transferable to subsequent purchases.
Effervape Team Support
September 14th, 2022